AI-Powered Bug Tracking
Stop Chasing Bugs.
Start Shipping Faster.
Snagboard uses AI to automatically triage, prioritise, and surface insights across your engineering workflow — so your team spends less time managing bugs and more time building.
Open Bugs
58
-12%
Critical
4
-3
Resolved This Week
23
+18%
Avg. Resolution
4.2h
-22%
Recent Issues
4 of 58
Product
See Snagboard in Action
A modern, AI-powered bug tracker built for engineering teams that ship fast.
Total Bugs
234
Critical
4
Resolved Today
12
AI Insights
28
The Problem
Traditional Bug Tracking Is Broken
Most teams struggle with tools that create more work than they solve. Sound familiar?
Fragmented Workflows
Bugs live in spreadsheets, Slack threads, emails, and five different tools. Nothing is connected, and context is lost at every handoff.
Manual Effort Overload
Engineers waste hours triaging, tagging, and routing issues manually instead of fixing them. Repetitive busywork kills velocity.
Jira Complexity
Legacy tools are bloated with features nobody asked for. Teams spend more time configuring workflows than actually shipping code.
Poor Collaboration
QA files a bug, engineering can't reproduce it, product never sees it. Silos between teams turn simple bugs into multi-week sagas.
Zero Visibility
Managers have no real-time view of what's broken, what's blocked, or what's about to miss a deadline. Decisions are made blindly.
No Intelligence
Traditional trackers store data but never learn from it. Duplicates pile up, patterns go unnoticed, and the same bugs keep coming back.
How It Works
From Bug to Fix in Seven Steps
Snagboard streamlines your entire bug lifecycle with AI at every stage.
Report
Submit bugs from anywhere — web, Slack, API, or browser extension.
Upload
Attach screenshots, recordings, and logs with one click.
AI Understands
AI reads context, extracts details, and writes a clear summary.
Prioritise
Smart scoring ranks severity and impact automatically.
Collaborate
Engineers, QA, and PMs work together with full context.
Resolve
Fix, verify, and close issues with an auditable trail.
Report
Track trends, MTTR, and team health in real-time dashboards.
Report
Submit bugs from anywhere — web, Slack, API, or browser extension.
Upload
Attach screenshots, recordings, and logs with one click.
AI Understands
AI reads context, extracts details, and writes a clear summary.
Prioritise
Smart scoring ranks severity and impact automatically.
Collaborate
Engineers, QA, and PMs work together with full context.
Resolve
Fix, verify, and close issues with an auditable trail.
Report
Track trends, MTTR, and team health in real-time dashboards.
AI Engine
Intelligence Built In, Not Bolted On
Every feature is powered by AI that learns from your codebase, your team, and your history.
AI Summaries
Automatically generates concise, actionable summaries from bug reports, comments, and attachments so engineers get context instantly.
Duplicate Detection
Identifies duplicate and near-duplicate issues in real time, reducing noise and preventing wasted effort across teams.
Smart Prioritisation
Scores and ranks issues by severity, impact, and historical patterns — surfacing what matters before it becomes an incident.
Root Cause Analysis
Correlates bugs with recent deployments, config changes, and code diffs to suggest the most likely root cause.
Screenshot Understanding
AI reads screenshots and recordings to extract error messages, UI state, and reproduction steps automatically.
Predictive Insights
Forecasts release risk, identifies bug hotspots, and flags workload imbalances before they impact delivery timelines.
Microsoft Teams
Track Bugs Without Leaving Teams
File, triage, and resolve bugs directly from your Microsoft Teams workspace. No context-switching required.
Snagboard integrates natively with Microsoft Teams so your engineering team can capture and manage bugs without leaving the tools they already use every day.
- Create bugs from Teams
- Status updates in channels
- Smart notifications
- Thread-based collaboration
Just noticed the checkout flow is broken on mobile. Can we log this?
BUG-1042: Checkout flow broken on mobile
On it. Assigning to myself now.
Multi-Tenant
Your Team, Your Workspace
Every organization gets a dedicated subdomain with full isolation, custom branding, and their own environment.
Welcome to Acme Corp
Your bug tracking workspace is ready
Welcome to Geecon
Your bug tracking workspace is ready
Dedicated Workspaces
Every team gets their own subdomain with a fully isolated environment.
Data Isolation
Complete tenant separation at the database level. Your data never mixes.
Custom Branding
Upload your logo, set your colors, and make Snagboard feel like your own tool.
Enterprise Ready
Built for Enterprise Scale
Everything your organization needs to track bugs securely, at any scale.
Role-Based Access
Granular permissions at project, team, and field level. Control who sees and does what.
Audit Trail
Complete history of every action with before/after values. Full accountability at scale.
Custom Fields
Extend issues with your own fields, types, and validations. Fit Snagboard to your process.
Custom Workflows
Define statuses, transitions, and automation rules. Model your exact engineering workflow.
API-First
REST APIs, webhooks, OAuth, and API key management. Build on top of Snagboard.
Feature Flags
Control feature rollout per tenant with usage limits. Ship confidently at scale.
Analytics
Data-Driven Engineering Decisions
Real-time dashboards, AI-generated summaries, and actionable insights for your entire team.
Stop guessing and start measuring. Snagboard gives engineering leaders the data they need to make informed decisions about quality, velocity, and team capacity.
Bug Trends
Track open/close rates over time
Team Performance
Resolution speed by assignee
MTTR
Mean time to resolution analytics
AI Summaries
Auto-generated sprint reports
Bugs Resolved
Last 7 days
Integrations
Connects With Your Entire Stack
Snagboard fits into your existing development workflow. Plug in your tools and start tracking.
Plus REST APIs, Webhooks, and custom integrations
Pricing
Simple, Transparent Pricing
Start free, scale as you grow. No hidden fees, no per-seat surprises.
Starter
forever
For small teams getting started with structured bug tracking.
- Up to 5 users
- 2 projects
- Basic issue tracking
- Email notifications
- Community support
- 1 GB storage
Growth
For growing teams that need collaboration and visibility.
- Up to 50 users
- Unlimited projects
- Custom workflows
- Reporting dashboard
- Slack integration
- 10 GB storage
- Priority support
Pro
For engineering teams that need AI intelligence and automation.
- Unlimited users
- Unlimited projects
- AI summaries & insights
- Duplicate detection
- Custom fields
- Automation rules
- Teams & GitHub integration
- 50 GB storage
- API access
Enterprise
annual billing
For organisations that need full control, compliance, and scale.
- Everything in Pro
- SSO / SAML
- RBAC & audit trail
- Custom domain
- Feature flags
- Dedicated support
- SLA guarantee
- Unlimited storage
- On-premise option
FAQ
Frequently Asked Questions
Everything you need to know about Snagboard.
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