Snagboard

AI-Powered Bug Tracking

Stop Chasing Bugs.
Start Shipping Faster.

Snagboard uses AI to automatically triage, prioritise, and surface insights across your engineering workflow — so your team spends less time managing bugs and more time building.

Open Bugs

58

-12%

Critical

4

-3

Resolved This Week

23

+18%

Avg. Resolution

4.2h

-22%

Recent Issues

4 of 58

Login page crashes on Safari 17.2critical
Stripe webhook signature failsmajor
Push notification prompt repeatedminor
Rate limiter returns 500 instead of 429major

Product

See Snagboard in Action

A modern, AI-powered bug tracker built for engineering teams that ship fast.

Total Bugs

234

Critical

4

Resolved Today

12

AI Insights

28

IssueStatusSeverity
Login timeout on mobile SafariIn ProgressHigh
Dashboard chart not rendering in dark modeOpenMedium
API rate limiter returning 500 under loadTriagedCritical

The Problem

Traditional Bug Tracking Is Broken

Most teams struggle with tools that create more work than they solve. Sound familiar?

Fragmented Workflows

Bugs live in spreadsheets, Slack threads, emails, and five different tools. Nothing is connected, and context is lost at every handoff.

Manual Effort Overload

Engineers waste hours triaging, tagging, and routing issues manually instead of fixing them. Repetitive busywork kills velocity.

Jira Complexity

Legacy tools are bloated with features nobody asked for. Teams spend more time configuring workflows than actually shipping code.

Poor Collaboration

QA files a bug, engineering can't reproduce it, product never sees it. Silos between teams turn simple bugs into multi-week sagas.

Zero Visibility

Managers have no real-time view of what's broken, what's blocked, or what's about to miss a deadline. Decisions are made blindly.

No Intelligence

Traditional trackers store data but never learn from it. Duplicates pile up, patterns go unnoticed, and the same bugs keep coming back.

How It Works

From Bug to Fix in Seven Steps

Snagboard streamlines your entire bug lifecycle with AI at every stage.

Step 1

Report

Submit bugs from anywhere — web, Slack, API, or browser extension.

Step 2

Upload

Attach screenshots, recordings, and logs with one click.

Step 3

AI Understands

AI reads context, extracts details, and writes a clear summary.

Step 4

Prioritise

Smart scoring ranks severity and impact automatically.

Step 5

Collaborate

Engineers, QA, and PMs work together with full context.

Step 6

Resolve

Fix, verify, and close issues with an auditable trail.

Step 7

Report

Track trends, MTTR, and team health in real-time dashboards.

AI Engine

Intelligence Built In, Not Bolted On

Every feature is powered by AI that learns from your codebase, your team, and your history.

AI Summaries

Automatically generates concise, actionable summaries from bug reports, comments, and attachments so engineers get context instantly.

Duplicate Detection

Identifies duplicate and near-duplicate issues in real time, reducing noise and preventing wasted effort across teams.

Smart Prioritisation

Scores and ranks issues by severity, impact, and historical patterns — surfacing what matters before it becomes an incident.

Root Cause Analysis

Correlates bugs with recent deployments, config changes, and code diffs to suggest the most likely root cause.

Screenshot Understanding

AI reads screenshots and recordings to extract error messages, UI state, and reproduction steps automatically.

Predictive Insights

Forecasts release risk, identifies bug hotspots, and flags workload imbalances before they impact delivery timelines.

Microsoft Teams

Track Bugs Without Leaving Teams

File, triage, and resolve bugs directly from your Microsoft Teams workspace. No context-switching required.

Snagboard integrates natively with Microsoft Teams so your engineering team can capture and manage bugs without leaving the tools they already use every day.

  • Create bugs from Teams
  • Status updates in channels
  • Smart notifications
  • Thread-based collaboration
# bugs-frontend
SC
Sarah Chen10:32 AM

Just noticed the checkout flow is broken on mobile. Can we log this?

SB
Snagboard Bot10:32 AM
Bug Created

BUG-1042: Checkout flow broken on mobile

HighOpen
AR
Alex Rivera10:33 AM

On it. Assigning to myself now.

Multi-Tenant

Your Team, Your Workspace

Every organization gets a dedicated subdomain with full isolation, custom branding, and their own environment.

acme.snagboard.com
AC

Welcome to Acme Corp

Your bug tracking workspace is ready

3 Projects
12 Members
geecon.snagboard.com
GC

Welcome to Geecon

Your bug tracking workspace is ready

3 Projects
12 Members

Dedicated Workspaces

Every team gets their own subdomain with a fully isolated environment.

Data Isolation

Complete tenant separation at the database level. Your data never mixes.

Custom Branding

Upload your logo, set your colors, and make Snagboard feel like your own tool.

Enterprise Ready

Built for Enterprise Scale

Everything your organization needs to track bugs securely, at any scale.

Role-Based Access

Granular permissions at project, team, and field level. Control who sees and does what.

Audit Trail

Complete history of every action with before/after values. Full accountability at scale.

Custom Fields

Extend issues with your own fields, types, and validations. Fit Snagboard to your process.

Custom Workflows

Define statuses, transitions, and automation rules. Model your exact engineering workflow.

API-First

REST APIs, webhooks, OAuth, and API key management. Build on top of Snagboard.

Feature Flags

Control feature rollout per tenant with usage limits. Ship confidently at scale.

Analytics

Data-Driven Engineering Decisions

Real-time dashboards, AI-generated summaries, and actionable insights for your entire team.

Stop guessing and start measuring. Snagboard gives engineering leaders the data they need to make informed decisions about quality, velocity, and team capacity.

Bug Trends

Track open/close rates over time

Team Performance

Resolution speed by assignee

MTTR

Mean time to resolution analytics

AI Summaries

Auto-generated sprint reports

Bugs Resolved

Last 7 days

+18%
Mon
Tue
Wed
Thu
Fri
Sat
Sun
142 bugs resolved this week
Avg. resolution: 4.2h

Integrations

Connects With Your Entire Stack

Snagboard fits into your existing development workflow. Plug in your tools and start tracking.

MT
Microsoft Teams
GH
GitHub
GL
GitLab
SL
Slack
JK
Jenkins
AD
Azure DevOps
DD
Datadog
NR
New Relic

Plus REST APIs, Webhooks, and custom integrations

Pricing

Simple, Transparent Pricing

Start free, scale as you grow. No hidden fees, no per-seat surprises.

Starter

Free

forever

For small teams getting started with structured bug tracking.

  • Up to 5 users
  • 2 projects
  • Basic issue tracking
  • Email notifications
  • Community support
  • 1 GB storage
Get Started Free

Growth

$12/user/month

For growing teams that need collaboration and visibility.

  • Up to 50 users
  • Unlimited projects
  • Custom workflows
  • Reporting dashboard
  • Slack integration
  • 10 GB storage
  • Priority support
Start Free Trial
Most Popular

Pro

$29/user/month

For engineering teams that need AI intelligence and automation.

  • Unlimited users
  • Unlimited projects
  • AI summaries & insights
  • Duplicate detection
  • Custom fields
  • Automation rules
  • Teams & GitHub integration
  • 50 GB storage
  • API access
Start Free Trial

Enterprise

Custom

annual billing

For organisations that need full control, compliance, and scale.

  • Everything in Pro
  • SSO / SAML
  • RBAC & audit trail
  • Custom domain
  • Feature flags
  • Dedicated support
  • SLA guarantee
  • Unlimited storage
  • On-premise option
Contact Sales

FAQ

Frequently Asked Questions

Everything you need to know about Snagboard.

Ready to Transform Your Engineering Workflow?

Join thousands of engineering teams who have replaced chaos with clarity. Start for free, no credit card required.

Free forever for up to 5 users. Upgrade anytime.